The key benefits that you should outline to customers and internal teams explained
Senior managers are personally accountable to regulators – so how can they avoid these exposures?
Industry expert looks at why insurance companies need to think differently about the market they are in
Why the telephone might just be back in fashion for your brokerage or firm
It has never been more important to gain an edge on the opposition – but are you going about it the right way?
We know that the times are a-changing, writes Paul Edwards, but do we understand that change is all about timing?
Investors and tech companies will soon realize that “professional insurance expertise” is not just another way of saying “customer service,” writes NDOI’s Lynne Wallace
Insurers and brokers need to look at their own technology architectures to unlock potential
Dr. Kirk Fleming walks insurance agencies through how to integrate talent acquisition within a talent excellence model
At its core, emotional intelligence is about navigating interpersonal relationships judiciously and empathetically, writes NDOI’s Lynne Wallace
As I work with many of commercial clients on strategies for their digital footprint, I can’t help but think of our super delegate equivalent, writes Majesco’s Robert Buhrle.